Last updated: Jan-26

At NineModa, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By accessing or using NineModa, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Account login details

  • Order and transaction history

1.2 Payment Information

  • Payment details are processed securely through third-party payment providers.

  • NineModa does not store your full card or banking details.

1.3 Vendor Information

For vendors, we may additionally collect:

  • Business name and details

  • Pickup address

  • Tax-related information (if applicable)

  • Payout and settlement information

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Create and manage user accounts

  • Communicate order updates and service messages

  • Provide customer support

  • Improve website functionality and user experience

  • Prevent fraud and unauthorized activities

  • Comply with legal and regulatory obligations

3. Sharing of Information

We may share your information only when necessary, including with:

  • Vendors (to fulfill orders)

  • Payment service providers

  • Shipping and logistics partners

  • Government or regulatory authorities (when legally required)

We do not sell or rent your personal data to third parties.

4. Cookies & Tracking Technologies

NineModa uses cookies and similar technologies to:

  • Remember user preferences

  • Improve site performance

  • Analyze website traffic

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

While we strive to protect your information, no online system can guarantee 100% security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, or reporting requirements

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for certain data processing activities

To exercise your rights, please contact us using the details below.

8. Third-Party Links

NineModa may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

9. Children’s Privacy

NineModa does not knowingly collect personal information from individuals under the age of 18. If such data is discovered, it will be deleted promptly.

10. Changes to This Privacy Policy

NineModa may update this Privacy Policy from time to time. Any changes will be effective once published on this page.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at: support@ninemoda.com

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