Vendor Terms & Conditions
Last updated: Jan-26
By registering as a vendor on NineModa, you agree to comply with the following Vendor Terms & Conditions. These terms govern your access to and use of the NineModa marketplace as a seller.
1. Vendor Eligibility
- Vendors must be legally able to sell products in their jurisdiction.
- Vendors are responsible for ensuring that all products listed comply with applicable laws and regulations in Saudi Arabia and/or their country of operation.
- NineModa reserves the right to approve or reject any vendor application at its sole discretion.
2. Product Listing Rules
- Only Variable Products are allowed.
- All fashion products must be listed as Variable Products.
- Color and Size variations are mandatory where applicable.
- Simple products may be rejected or unpublished.
- Category Compliance
- Products must be listed under the correct category.
- NineModa may reassign categories if listed incorrectly.
- Product Accuracy
- Product titles, descriptions, prices, and variations must be accurate and truthful.
- Misleading information is strictly prohibited.
3. Image & Content Requirements
- Product images must meet the following minimum standards:
- Minimum resolution: 1200 × 1500 pixels
- Aspect ratio: 4:5
- Clear, professional images with no watermarks or third-party branding.
- Images must represent the actual product being sold.
- NineModa reserves the right to remove or request replacement of images that do not meet quality standards.
4. Prohibited Products
The following products are strictly prohibited:
- Counterfeit or replica items
- Products that infringe intellectual property rights
- Offensive, inappropriate, or unlawful items
- Products outside the approved marketplace categories
5. Order Fulfillment & Shipping
- Vendors must provide accurate pickup address information.
- Vendors are responsible for ensuring products are ready for pickup within the agreed timeframe.
- Failure to fulfill orders on time may result in penalties, suspension, or removal from the platform.
6. Pricing & Commission
- Vendors are responsible for setting their own product prices.
- NineModa will deduct a commission from each completed sale as agreed.
- Commission rates may vary and are subject to change with prior notice.
7. Taxes & Compliance
- Vendors are responsible for complying with all tax obligations applicable to their business.
- NineModa may collect VAT on its commission portion where required by law.
8. Product Review & Approval
- NineModa reserves the right to:
- Review products before or after publication
- Reject, edit, or remove any product that violates these terms
- Repeated violations may result in vendor suspension or termination.
9. Vendor Conduct
- Vendors must act professionally and ethically.
- Harassment, abuse, or fraudulent behavior toward customers or NineModa staff will not be tolerated.
10. Account Suspension & Termination
NineModa reserves the right to suspend or terminate a vendor account if:
- These terms are violated
- Repeated customer complaints occur
- Fraudulent or harmful activity is detected
11. Amendments
NineModa may update these Vendor Terms & Conditions at any time. Vendors will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated terms.
12. Acceptance of Terms
By registering as a vendor on NineModa, you confirm that you have read, understood, and agreed to these Vendor Terms & Conditions.